Shipping and Delivery Policy
Shipping and Delivery Policy
Effective Date: 20/12/2024
At 69 Recharge, all services are delivered digitally, ensuring fast and convenient transactions for our users. This policy outlines how digital delivery works and where you can find your transaction details.
1. Digital Delivery
1.1. All recharge services, including mobile, DTH, and utility recharges, are delivered electronically.
1.2. Once a transaction is successfully processed, the recharge is instantly credited to the specified account (e.g., mobile number, DTH ID).
1.3. No physical product or shipment is involved in our services.
2. Transaction Receipts
2.1. After each successful transaction, a digital receipt is automatically generated and recorded in your Transaction History.
2.2. Users can access their receipts by logging into their accounts and navigating to the Transaction History section.
2.3. The receipt contains important details, including:
• Transaction ID
• Recharge amount
• Date and time of the transaction
• Beneficiary details
3. Delivery Timeline
3.1. Most recharges are processed and delivered instantly.
3.2. In rare cases, delays may occur due to network or operator issues. If your recharge is delayed, please contact us for assistance.
4. User Responsibilities
4.1. Users must ensure that all details (e.g., mobile number, DTH ID, and operator) are accurate before completing the transaction.
4.2. Incorrect details may result in failed or delayed delivery, for which 69 Recharge is not responsible.
5. Contact Us
If you experience any issues with your digital delivery, feel free to reach out to us:
Email: support@69recharge.com
Address: Plot 965/4891, Opposite to St Arnold School, Jhartarang, Rourkela, Odisha, Pin code - 769004
By using 69 Recharge, you agree to this Shipping and Delivery Policy and understand that all services are delivered digitally.